At Hexa Level, your privacy is our top priority.
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communication channels.

By using our website or submitting your information, you agree to this Privacy Policy.

1. Information We Collect

We collect information to provide you with the best possible experience and improve our services. This includes:

a. Information You Provide Directly

• Name, email address, and phone number (via forms or bookings)

• Business name, website URL, and project details

• Payment information (if you purchase a service)

• Communication records when you contact us

b. Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type, IP address, and device information

• Website usage data (pages viewed, time spent, etc.)

• Cookies and analytics data (through Google Analytics, Meta Pixel, or similar tools)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services

• Process bookings, inquiries, and payments

• Communicate with you regarding projects or updates

• Improve user experience and website functionality

• Send promotional content (only if you’ve opted in)

• Ensure compliance with laws and protect against fraud

We do not sell or rent your personal data to third parties.

3. Sharing of Information

We only share your information with trusted partners when necessary to deliver our services, such as:

• Service providers: (hosting, email, payment processing, analytics)

• Legal obligations: (if required by law or government authorities)

• Integrations: (CRM, automation, or marketing tools you connect to Hexa Level)

All third-party vendors we work with comply with privacy and data protection standards.

4. Data Protection & Security

We implement strict technical and organizational measures to safeguard your data, including:

• SSL encryption on all data transfers

• Secure payment processing via trusted gateways (e.g., Stripe, PayPal)

• Regular audits and access controls

• Limited access to sensitive data by authorized staff only

5. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
When data is no longer needed, it is securely deleted.

6. Cookies & Tracking Technologies

We use cookies to:

• Improve your browsing experience

• Analyze website traffic and user behavior

• Deliver relevant ads through third-party platforms

You can disable cookies anytime through your browser settings, but some website features may not function properly without them.

7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your data

• Withdraw consent for marketing communications

• Request a copy of your personal information

• File a complaint with your local data authority

8. International Data Transfers

If you are accessing our site from outside our operating country, your information may be transferred and processed in regions with different data protection laws.
We ensure all such transfers comply with applicable regulations.

9. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@hexalevel.com
Phone: 03347409347